Need Help?
Email : sale@mascotsale.com

Privacy Policy

("We") are committed to protecting and respecting your privacy.

This policy (together with our Terms & Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

INFORMATION WE MAY COLLECT FROM YOU

(a) Registration and Ordering. Before using certain parts of this Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number and email address. In addition, we may also ask you for your country of residence and/or your organization's country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we use the personal information to contact you.

(b) Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for a free promotion letter; to request us to notify you when we receive a new brand, new product style; to sign up for our email. Your participation in a contest is completely voluntary, so you have a choice whether to participate and disclose information to us. If you sign up for our email, you may receive mascotcostumes email twice a week. You may stop future delivery of these emails by following the removal instructions located at the bottom of each commercial email. Opting out of any of these emails will not stop operational or transactional messages such as email confirmations of your orders, or customer service communications from the brand or line of business in question.

(c) Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

(d) Age. We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

(e) Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.

COOKIES

Our website uses cookies to distinguish you from other users of our website. A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognize your device on future visits. These “cookies" can be divided into 4 types each of which is outlined below:

(a): Strictly Necessary Cookies: These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.

(b): Performance Cookies: This type collects anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. The data stored by these cookies never shows personal details from which your individual identity can be established.

(c):Functionality Cookies: These remember choices you make such as language, search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant.

(d):Targeting Cookies or Advertising Cookies: These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser "Privacy" section (under Options or Preferences) will normally provide details on how to manage the cookie settings. Changing cookie settings may disable or reduce the functionality available to you in certain areas of our website.

INFORMATION COLLECTION AND USE

(a) Information Collection

We collect information from you in several different ways. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience.

(b) Information Use and Disclosure

(i) Internal Use. We use your personal information to process your order and provide you with customer service and also may share your information with affiliates under the company's control.

(ii) Communications with You. We will use your personal information to communicate with you. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on rare occasions when it is necessary.

(iii) External Use. We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under the company's control.

OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by telephoning or emailing your request to Customer Support department via http://www.mascotsale.com/about-us/. Please do not email your credit-card number or other sensitive information.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: sale@mascotsale.com

To Top